Description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the AI Operations and Implementation Lead position today!

Click here to learn more about Galen!

Position Overview:

As a AI Operations and Implementation Lead at Galen College of Nursing, you will be responsible for translating Galen’s AI strategy into day-to-day operational reality across staff functions at Galen’s main campus. This role serves as the connective tissue between enterprise AI strategy, technology teams, and frontline operational teams-ensuring approved AI tools are implemented effectively, embedded into workflows, and delivering measurable value. This role is hands-on and execution-oriented: partnering with functional leaders to identify use cases, redesign processes, support pilots, and operationalize specified AI solutions in a responsible, scalable way. The individual will help teams move from experimentation to adoption, ensuring AI is used consistently, appropriately, and in alignment with Galen’s mission and governance standards. The ideal candidate has a strong AI knowledge base that translates into use cases, understands how work gets done, can partner with technical teams, and can guide staff through adopting new tools and ways of working.

Key Responsibilities:

1. Lead the implementation of approved AI tools and pilots across staff-facing functions (e.g., student services, enrollment, operations, finance, HR, marketing).
2. Partner with functional leaders to identify high-value AI use cases and translate them into executable implementation plans.
3. Support workflow redesign to ensure AI tools are embedded into real operational processes-not layered on top of existing work.
4. Serve as an execution partner for Galen’s broader AI strategy, helping move initiatives from concept to launch.
5. Support phased rollouts and pilots, including defining success metrics, operational readiness criteria, and post-pilot scaling considerations. Surface operational insights and lessons learned to inform future AI investments and roadmap decisions.
6. Serve as an execution partner for Galen’s broader AI strategy, helping move initiatives from concept to launch.
7. Support phased rollouts and pilots, including defining success metrics, operational readiness criteria, and post-pilot scaling considerations.
8. Surface operational insights and lessons learned to inform future AI investments and roadmap decisions.
9. Act as a trusted partner to staff leaders navigating AI-driven change, focusing on readiness, clarity, and confidence.
10. Provide practical, role-based guidance on how AI tools should be used in daily work (e.g., guardrails, examples, “how it fits into your workflow”).
11. Serve as a liaison between operational teams, IT, data, compliance, and leadership.
12. Support AI governance structures by providing operational input on feasibility, risk, and readiness.

Position Requirements:

• Bachelor’s degree in Finance, Data Analytics, Information Systems, or related field.
• 5+ years of experience in operations, process improvement, transformation, or technology implementation roles.
• Demonstrated experience of AI concepts and tools, with the ability to translate them into practical business applications.
• Familiarity with AI tools and LLM’s used in productivity, analytics, or education (e.g., Microsoft Copilot, ChatGPT, Claude, Google PLS).
• Strong stakeholder management skills and comfort working across technical and non-technical teams.
• Excellent problem-solving, communication, and execution skills.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:

AI Operations and Implementation Lead

Galen College of Nursing