Phoenix Children's is seeking an experienced Clinical Nurse to support our neurosurgeons in the outpatient clinic. This role focuses on patient care coordination, phone triage, and extensive patient and family education related to pediatric brain and spine surgeries.
Responsibilities: Work directly with neurosurgeons and participate in patient consultations, up to six per day. Meet with patients and families before and after surgery to discuss procedures, risks, recovery, and follow-up care. Provide phone triage, answer clinical questions, and address patient and family concerns. Develop educational resources to help families understand neurosurgical procedures and what to expect throughout their care journey. Take initiative in patient education and collaborate with surgeons to support excellent patient outcomes.
Qualifications: Minimum of 2 years of nursing experience. Experience in neurosurgery, trauma, inpatient nursing, NICU, or PICU preferred. Strong communication, patient education, and critical-thinking skills. Self-motivated, proactive, and passionate about educating patients and families.
Schedule: Monday-Friday, on-site; no remote work. Potential for a four-day, 10-hour schedule after six months, based on performance and operational needs.
This position, in collaboration with the healthcare team, patient, and family, coordinates and promotes patient health utilizing evidence-based practice in the delivery of professional nursing care across the care continuum. This position advocates for the patient and family adhering to nursing and medical plans of care, regulatory standards, and organizational values.
Position Duties
Utilizes multiple platforms to complete a nursing assessment of patients and their families consistent with age and condition, including physical, psychological, social, developmental, and educational factors. Synthesizes and analyzes data to determine nursing diagnoses, prioritize needs, and develop a nursing plan of care.
Implements plans of care in accordance with regulatory and organizational policies, procedures, and guidelines.
Provides health education related to health promotion and the management of acute and chronic health conditions including skills required to maintain and restore health.
Coordinates care and manages care transitions within the organization and the community, working collaboratively with the healthcare team, patient, and family to promote positive outcomes and prevent complications.
Advocates for patients and families, offering support and guidance related to navigating ambulatory services and processes, resource management, and community-based services. Partners with patients and families to establish realistic goals and expectations.
Continually evaluates patient understanding and response to the plan of care. Shares observations and assessment outcomes with healthcare team, patient, and family to ensure timely communication and understanding of health status, progress, and ongoing needs. Modifies nursing diagnoses and plan of care based on re-evaluation. Documents in the medical record.
Facilitates the delivery of safe patient care, monitoring quality and regulatory indicators, and working with leaders to identify process improvement opportunities.
Supervises patient care activities of assigned team members and delegates activities appropriate to knowledge, skill, and competency. Provides timely feedback and review of care delivery to ensure maintenance of patient safety, infection control procedures, therapeutic environment, and team members performance level, maintaining confidentiality as appropriate.
Contributes to the team effort by accomplishing required activities within establish parameters to ensure compliance with all applicable medication, storage, and documentation standards, regulations, and requirement.
Fosters a positive learning environment by modeling best practices and patient-centered care while providing guidance, training, and support to students and new employees through mentorship, clinical instruction, and knowledge sharing.
Performs miscellaneous job related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:
Offering the most comprehensive care across ages, communities and specialties
Investing in innovative research, including emerging treatments, tools and technologies
Advancing education and training to shape the next generation of clinical leaders
Advocating for the health and well-being of children and families
Values
We place children and families at the center of all we do
We deliver exceptional care, every day and in every way
We collaborate with colleagues, partners and communities to amplify our impact
We set the standards of pediatric healthcare today, and innovate for the future
We are accountable for making the highest quality care accessible and affordable
